You can reach our leakshield team for urgent matters in several different ways:
Use the live chat: We respond as quickly as possible (usually within an hour) between 10 AM and 7 PM on weekdays and 11 AM to 6 PM on weekends and public holidays.
Write to us on WhatsApp: We also respond as quickly as possible here between 10 AM and 7 PM on weekdays and 11 AM to 6 PM on weekends and public holidays.
Include in your first message that it is an urgent matter so that our team can prioritize it. Please understand that despite the request for such prioritized handling, our team may deny this request if, at their own discretion, the urgency is not deemed valid.
